Skip to main content

Good new travels on its own. You can judge the strength of your organization by how fast bad news travels. Does your team at work have the level of trust necessary to make bad news escalate fast?

MORE BLOG POSTS

Turn Toward the Problem

No matter what business you’re in, you will eventually run into a customer service issue—and…

Escalate Problems Up the Chain of Command

You cannot be a true agent of change at a corporation if you only discuss…

Transparency Drives Trust

One thing that all managers share is the need to build trust among their team,…