At TransPerfect, we coach that there is only one type of leadership, and that is leadership by example. Managers should show the same commitment to corporate values, work ethic, and client service orientation that they would want their team to have. MORE BLOG POSTS Turn Toward the ProblemNo matter what business you’re in, you will eventually run into a customer service issue—and… Escalate Problems Up the Chain of CommandYou cannot be a true agent of change at a corporation if you only discuss… Transparency Drives TrustOne thing that all managers share is the need to build trust among their team,…
