Skip to main content

THOUGHT LEADERSHIP

Featured


Managing a Profitable High-Growth Business: Lessons From 25 Years in the Trenches at TransPerfect

Something about TransPerfect that makes me especially proud is that there has not been a year since we began a quarter-century ago in which we have not earned a profit, or in which we have not grown. When I look back and examine all of the things our teams have done correctly—how we work together as a company—I want to make sure that our future is brighter than our past. And we’ve had a pretty bright past.

READ BLOG POST

MORE BLOG POSTS

Turn Toward the Problem

No matter what business you’re in, you will eventually run into a customer service issue—and…

Escalate Problems Up the Chain of Command

You cannot be a true agent of change at a corporation if you only discuss…

Transparency Drives Trust

One thing that all managers share is the need to build trust among their team,…

No One Benefits By Keeping Someone In The Wrong Role

At TransPerfect, we coach that managers should take a personal interest in the success of…

What Is More Important Than Talent?

Having talent is extremely important in business. And, at some stage in your career, your…

Foster a Team Environment Across Divisions

It's important to understand how, at times when different departments within the organization are working…

To Drive Business Growth: Make Customers for Life

When people think of a high-growth business, they tend to associate that with sales-oriented new…

Entrepreneurship Within the Organization

TransPerfect is many things, but at our core, we strive to be a platform for…

Recognize People In Back-Office Operations

Sales often gets the glory. And when a big project is sold, often the team…

Advice for Hiring

September is one of the biggest months for companies to bring on new hires, and…

The Toughest Thing About Sales

The toughest thing about Sales is that there is no immediate negative repercussion for not…

It Takes a Village

No matter how “self-made” a successful business person thinks they are, the truth is: It…

Think Big and Believe

One message I would share with budding entrepreneurs is: Think big and believe.Belief is infectious.…

The Peter Priciple

One of the most widely accepted concepts in the study of modern business is the…

Mismanaged Expectations

At TransPerfect, our business model depends on developing strong managers, and we spend a lot…

Diversification

“Diversification is the only ‘free lunch’ in business." - Jim Cramer This concept of diversification…

TransPerfect: Where Diversity is a Core Value

We embrace our diversity at TransPerfect. Not only because it is morally correct, but also…

Overcome Adversity Through Perseverance

TransPerfect’s message to entrepreneurs to overcome adversity: Think big, believe, don’t quit! https://www.youtube.com/embed/7AsTdY9kDvQ

Promote From Within: One of the Things I Appreciate as a Leader is a Leader Who Has Done My Job

“Promotion from Within” is a key concept at TransPerfect. Knowing that your boss has stood…

Make Bad News Travel Fast—Good News Travels On Its Own

Good new travels on its own. You can judge the strength of your organization by…

Treat Triumph and Disaster The Same—Coach The Effort Not The Result

Kipling penned, when you “meet with Triumph and disaster…treat those two imposters just the same.”…

Managers Must “Connect The Dots”—By Communicating How Daily Tasks Contribute to Big Picture Goals

Most people innately want to be part of something larger than themselves. It's a manager's…

Leadership by Example

At TransPerfect, we coach that there is only one type of leadership, and that is…

Managing a Profitable High-Growth Business: Lessons From 25 Years in the Trenches at TransPerfect

Something about TransPerfect that makes me especially proud is that there has not been a…

Management 101: Basic Principles for Business Development Leaders – Part 2

HuffPost | February 23, 2017 | Excerpt from Part 1. One of the most rewarding…

Expanding Your Business Overseas

Medium | October 10, 2016 | You don’t have to be a globe-straddling behemoth like…

Management 101: Basic Principles for Business Development Leaders

One of the most rewarding parts of my job is to coach the art of…

The Benefits, Challenges of Establishing Intrapreneurship in Your Business

It's quite a challenge to create a platform upon which entrepreneurial spirits can succeed and…

FOLLOW PHIL